The Springpack Service Promise

The Springpack Service Promise


Here at Springpack, we pride ourselves on our service. We listen to our customers, and provide them with what they need, when they need it.

There are so many exciting changes going on within the company at the moment. Here’s what’s new at Springpack!


Next working day delivery cut off – 3.30pm


We’re excited to announce we have extended our order cut off time to 3.30pm. This gives our customers more flexibility and convenience when it comes to placing their orders. After speaking to our customers, we realised this was a key factor in ensuring they were able to keep their processes running smoothly. The new order cut off time is supported by our six-vehicle strong dedicated fleet, so rest assured – your order will be with you when you need it!


Bespoke packaging options


At Springpack, we know that your brand is everything, and that’s why we have so many bespoke packaging options. We have a wide range of customers with varying requirements and that’s why we invest so much into ensuring we have the right packaging solutions for you.


If you can’t find what you’re looking for on our website, just give us a call – our Packaging Pros will be happy to discuss your needs and provide you with a solution!



Packaging audit


Did you know that Springpack can supply your company with a full packaging audit? It’s completely free of charge too!


Our packaging audits identify how much packaging your company uses on a weekly, monthly and annual basis. Using this information, we analyse which areas could benefit from alternative packaging products or solutions – saving your company time and money.


The audits take into account material specification, packaging waste, breakages and packing process improvements, advising you of best practices. Please click here for further information on our packaging audits.


Support and guidance on regulations


Is your company up to date with current packaging regulations? Are you ready for the Plastic Packaging Tax measures that will be coming in place from April 2022? We can guide you through a mountain of red tape and ensure you adhere to the correct procedures. You can find out more about Plastic Tax on our blog.


Our Packaging Pros have a wealth of experience on the products we offer, and your Account Manager is there to support you. We guarantee to provide you with outstanding service, and offer recommendations on all things packaging!




YouTube hints and tips


You’ll find a treasure chest of product videos on our YouTube channel, designed to help you make the most of our products. We’re adding to the channel all the time, so you’re sure to find what you’re looking for. Subscribe to our channel today!


Our service


All of these changes reinforce our commitment to providing the very best service. We’re driven by your feedback and our Trustpilot reviews reflect the hard work and effort we put in. We will continue to provide the most innovative and reliable products on the market. Watch this space for exciting updates in the future!


If you need any further information on the many services we offer our customers, then please get in touch. You can either visit our website, call a Packaging Pro on 01905 457 000 or e-mail [email protected].

About the author

Profile image of Simon Rees
Simon Rees
I am Springpacks Head of Marketing covering all aspects of marketing. I specialise in digital marketing with almost 15 years experience.
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